Contact us

If you need to contact us, there are a number of ways you can get in touch.

Phone

Clients of our Self-Directed service can contact our UK-based Investor Support Team on 0800 083 3804, or direct on +44 1606 810191 with any questions. Lines are open 8:30am to 5:30pm, Monday to Friday.

If you have a Close Brothers Asset Management adviser, you should contact our UK-based Client Service Team on 0845 600 8729, or direct on +44 1606 810100. Lines are open 9am to 5pm, Monday to Friday.

Please have your account number(s) to hand. Telephone lines may be recorded.

Post

If you are a Self-Directed client, write to us at:
Close Brothers Asset Management
PO Box 595
Northwich
CW9 9HA


If you have an adviser, write to us at:
Close Brothers Asset Management
PO Box 607
Northwich
CW9 9HR


You should quote your account number(s) when writing to us.

Provide feedback

We’re always keen to hear your comments and suggestions. You can call us with these or send them to us by post.

Make a complaint

If you wish to complain about any aspect of our service, please write to us at the following address:

Compliance Department
Close Brothers Asset Management
PO Box 595
Nelson House
Gadbrook Business Centre
Rudheath
Northwich
CW9 9HA

A summary of our complaints procedure is available upon request.

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